Privacy Notice
Last updated: January 2022
This privacy notice tells you who we are, what personal data we collect about you, why we collect it, and what we do with it. Keep in mind that, for the purposes of this Privacy Notice, personal data means any information or set of information that directly or indirectly identifies you, such as your name, email or phone number. This privacy notice covers how Philips or a Philips-affiliated company handles your personal data when you interact with us, in your capacity as consumer, business customer, supplier, business partner, candidate, visitor, research participant, shareholder or other person with a business relationship with us. Please take a moment to familiarize yourself with this Privacy Notice.
For more information on our privacy practice, visit our Philips privacy page.
Philips Privacy Notice at a glance
- Who we are
- How we use your personal data
- How we protect your personal data
- How we transfer your personal data between countries
- Your privacy rights
- With whom we share your personal data
- How long we keep your personal data
Who we are
Unless otherwise stated in this Privacy Notice or in other product or service specific privacy notices, the controller of your personal data (as well as the controller’s representative in the European Union) is Philips International B.V.
How we use your personal data
If you want to know more about how we process your personal data, just select any of the following activities and you’ll find out.
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Visiting our offices
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Reporting your concerns as a whistleblower
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Making a privacy request
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Joining our meeting of shareholders
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Subscribing to our investor relations alerts or press releases
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Applying for a job or interacting with us for job opportunities
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Contacting our customer service
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Using our self-service portal to request a repair/exchange
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Creating your MyPhilips account
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Purchasing Philips products online
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Interacting on social media about Philips
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Providing your ratings and reviews to Philips products
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Testing our consumer products
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Joining our satisfaction surveys
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Attending Philips events
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Joining our marketing initiatives
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Joining our promotions
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Visiting our websites
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Complying with our regulatory obligations
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Conducting clinical investigations
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Conducting clinical studies
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Managing your commercial relationship with us
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Accomplishing other legal and business purposes
How we protect your personal data
We use organizational, technical and physical measures to protect your personal data, taking into account the nature of the personal data and the processing as well as the potential threats posed. We are constantly working to improve on these measures to help keep your personal data secure.
How we transfer your personal data between countries
Due to our global nature, your personal data may be transferred to or accessed by Philips-affiliated companies or Philips’ trusted third parties around the world. Of course, when we do so, we ensure to comply with laws on the transfer of personal data between countries.
Your privacy rights
Depending on our reason for processing your personal data and applicable laws, you have certain rights on your personal data. Here we want to make you aware of which are these privacy rights.
With whom we share your personal data
Unless otherwise stated in this notice, these are the categories of third parties with whom we may share your personal data:
How long we keep your personal data
We delete personal data when they are no longer necessary for the purposes described in this Privacy notice.
In any case, unless indicated otherwise in this Privacy notice, the criteria we use to decide our retention periods include: (i) whether we need your personal data to safeguard our legitimate interest, to perform a contract to which you are subject or to respond to your questions or provide to you the required service or support; (ii) whether there is a legal obligation to which we are subject; or (iii) whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).